1. Terms and Conditions

Introduction

Welcome to Kimberly Nail Salon and Spa. By accessing or using our services, including bookings, online resources, and communications, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Booking Policies

Appointments: All bookings are subject to availability. A confirmation will be sent once your appointment is secured.
Cancellations: Cancellations must be made at least 24 hours before the appointment to avoid cancellation fees. Late cancellations may incur a fee of 50% of the service cost.

No-Shows: Failure to show up for a scheduled appointment without notice will result in a full charge fee.

Arrival Time: Please arrive at least 5 minutes before your scheduled appointment. Late arrivals may result in reduced service time.

Payment and Refunds

Payment: All services must be paid in full at the time of the appointment.

Refunds: Refunds are not available for completed services but may be issued for prepaid services canceled according to our cancellation policy.

Liability

We are not responsible for any adverse reactions caused by products or services if you fail to disclose relevant medical or allergy information before the service.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Contact

For inquiries, contact us by phone or text at 920.355.3456 or by email at nailskns@gmail.com email response my take 5 or more business days for a response.

2. Cookie Policy

What Are Cookies?
Cookies are small data files stored on your device when you visit our website. They help us improve your browsing experience and deliver personalized services.

How We Use Cookies

We use cookies to:
Provide a seamless booking experience.

Types of Cookies We Use:
Essential Cookies: Necessary for website functionality.

Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

Changes to This Policy
We may update this policy periodically. Please review it regularly to stay informed.

3. Text Message Notice

Kimberly Nail Salon respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email and mobile phone number when you sign up for a Fresha booking account. The information will be collected via Fresha app.

Data Usage: We will only use your contact data in order to respond to incoming text messages.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.

Contact Kimberly Nail Salon at 920-355-3456 or nailskns@gmail.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to nailskns@gmail.com or 920-355-3456 or 920-372-5002. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Kimberly Nail Salon will not sell, rent, or share the collected mobile numbers. All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.