1. Terms and Conditions

Introduction

Welcome to Kimberly Nail Salon and Spa. By accessing or using our services, including bookings, online resources, and communications, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Booking Policies

Appointments: All bookings are subject to availability. A confirmation will be sent once your appointment is secured.
Cancellations: Cancellations must be made at least 24 hours before the appointment to avoid cancellation fees. Late cancellations may incur a fee of 50% of the service cost.

No-Shows: Failure to show up for a scheduled appointment without notice will result in a full charge fee.

Arrival Time: Please arrive at least 5 minutes before your scheduled appointment. Late arrivals may result in reduced service time.

Payment and Refunds

Payment: All services must be paid in full at the time of the appointment.

Refunds: Refunds are not available for completed services but may be issued for prepaid services canceled according to our cancellation policy.

Liability

We are not responsible for any adverse reactions caused by products or services if you fail to disclose relevant medical or allergy information before the service.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

Contact

For inquiries, contact us by phone or text at 920.355.3456 or by email at nailskns@gmail.com email response my take 5 or more business days for a response.

2. Cookie Policy

What Are Cookies?
Cookies are small data files stored on your device when you visit our website. They help us improve your browsing experience and deliver personalized services.

How We Use Cookies

We use cookies to:
Provide a seamless booking experience.

Types of Cookies We Use:
Essential Cookies: Necessary for website functionality.

Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

Changes to This Policy
We may update this policy periodically. Please review it regularly to stay informed.

Contact
If you have questions about our cookie usage, contact us at nailskns@gmail.com.

3. Text Message Notice
By opting in, you agree to receive text messages from Kimberly Nail Salon and Spa, including appointment confirmations, reminders and updates.

Details of Consent

Frequency: You may receive up to 3 messages per appointment, but the majority of communication is now done via push notifications and email.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier.

Opt-Out: You can opt out at any time by replying “STOP” to any of our messages. You may also contact us at nailskns@gmail.com to be removed from our communications list.

Privacy: Your phone number and personal data are handled per our Privacy Policy and are not shared with third parties.

Contact

For help or questions about our SMS program, contact us at nailskns@gmail.com or 920.355.3456.